Cancellation policy
Changes & cancellations.
We know plans change. Our aim is to keep things fair and clear. These terms apply to direct bookings, and are confirmed in your booking confirmation.
14 or more days before check-in
A full refund, less a $100 administration fee.
Between 7 and 14 days
before check-in
You’ll receive a 50% refund.
Within 7 days of check-in
No refund is available for cancellations within 7 days of your check-in date.
Not sure how this applies to you?
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